Placement rate determines profitability. Consultant productivity determines scale.
Recruitment is a high-touch, relationship-driven business. You'll learn placement rate (what % of candidates placed result in placements?), time-to-fill (how long to fill a role?), and the critical difference between temp (fast, lower margin) and perm (slower, higher margin) placements. You'll understand revenue per consultant (a good consultant brings in £100k+/year; a weak one brings in £20k) and how to build a desk that scales.
Time to hire measures how long it takes to fill a vacancy from the moment a role is approved to the date a candidate accepts an offer. Reducing it saves money and maintains operational momentum.
5 min read · Beginner
Part of this AskBiz Academy learning path.
AskBiz Academy
Revenue per employee measures how efficiently your business generates revenue relative to its headcount. It is one of the clearest indicators of operational leverage.
3 min read · Beginner
Gross margin tells you how much money is left after paying for what you sold. It's one of the most important numbers in any business.
4 min read · Beginner
Part of this AskBiz Academy learning path.
AskBiz Academy
CLV is the total revenue you expect from a customer over their entire relationship with you. It changes everything about how you think about acquisition costs.
4 min read · Intermediate
Net Promoter Score (NPS) measures customer loyalty by asking one question: how likely are you to recommend us? Learn how to calculate, interpret, and act on NPS.
3 min read · Beginner
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