AskBiz Ltd · Effective date: 10 April 2026 · Last updated: 13 April 2026
AskBiz Ltd ("AskBiz", "we", "us") operates the AI-powered business intelligence platform at askbiz.co. We are the data controller for personal data processed through our platform.
Contact: privacy@askbiz.co · legal@askbiz.co
Account data: Your name, email address, business type, and country when you register.
Usage data: Questions asked, files uploaded (metadata only — not content), features used, and session information.
Technical data: IP address hash (SHA-256 — raw IP never stored), browser type, and device information for fraud prevention and security.
Payment data: Processed entirely by Stripe. We never see or store your card details.
With your consent only — Financial data: If you opt in to financial data personalisation (see Section 6), we store aggregated financial metrics from your uploaded files.
| Processing activity | Legal basis | Regulation |
|---|---|---|
| Account creation and authentication | Contract performance | GDPR Art. 6(1)(b) |
| AI analysis of your uploaded data | Contract performance | GDPR Art. 6(1)(b) |
| Fraud prevention via IP hashing | Legitimate interest | GDPR Art. 6(1)(f) |
| Payment processing | Contract performance | GDPR Art. 6(1)(b) |
| Financial data personalisation | Explicit consent | GDPR Art. 6(1)(a) |
| AI training and sector trends | Explicit consent | GDPR Art. 6(1)(a) |
| Service improvement analytics | Legitimate interest | GDPR Art. 6(1)(f) |
To improve AskBiz, we collect the following anonymised metadata when you upload files. This does not require separate consent as it falls under legitimate interest:
We never store your actual data values, business names, customer records, or financial figures as part of standard analytics.
If you choose to enable financial data personalisation in Settings → Privacy, we store additional data to improve your AI experience. This processing is based entirely on your explicit, freely given consent which you can withdraw at any time.
Stores aggregated financial metrics from your uploaded files to personalise AI answers and track your business trends over time.
Uses fully anonymised, aggregated data to improve AI answer quality and generate sector trend alerts for businesses in your industry.
Financial data is retained for 24 months then automatically deleted. You can delete it sooner at any time in the Privacy section of our website.
You can manage your consent settings at any time at askbiz.co/settings.
When you consent to AI improvement, you may receive alerts about trends detected across businesses in your sector — for example "UK retail margins have declined 8% this month." These alerts are:
We share your data only with the following processors, all bound by appropriate data processing agreements:
We never sell your data. We never share your data with advertisers. We never share individual business data with other AskBiz users.
| Data type | Retention period | Deletion |
|---|---|---|
| Account and profile data | 2 years after last activity | Automated |
| Uploaded files and parsed data | 12 months | Automated |
| Chat conversations | 12 months (or on request) | User-controlled |
| Financial snapshots (consented) | 24 months | Automated or on request |
| Billing and payment records | 7 years | Legal requirement |
| IP hash records | 12 months | Automated |
| Consent audit log | 3 years | Required for compliance |
| Deleted account data | 30-day grace period | Permanent after 30 days |
Under UK GDPR, EU GDPR, and CCPA you have the following rights:
To exercise any right, email privacy@askbiz.co. We respond within 30 days.
You can request deletion of your account and all associated data below. There is a 30-day grace period before permanent deletion to protect against accidental requests. You can cancel at any time during this period.
What gets deleted: Profile, conversations, uploads, financial snapshots, IP hashes, and all associated data. Billing records are retained for 7 years as required by law.
Deleting your account will permanently remove all your data after a 30-day grace period. You can cancel the request at any time during those 30 days.
AskBiz uses only essential cookies required for authentication. We do not use advertising cookies or third-party tracking cookies.
We will notify you by email of any material changes to this policy at least 14 days before they take effect. Continued use of AskBiz after changes take effect constitutes acceptance of the updated policy.