How to Use the AskBiz Supplier Scorecard
The Supplier Scorecard tracks every supplier's performance on quality, delivery, and price. Here's how to use it to make better sourcing decisions.
Key Takeaways
- The Supplier Scorecard automatically calculates scores from your connected purchase and inventory data.
- It tracks quality (defect/return rate), delivery (on-time rate, lead time accuracy), and price competitiveness.
- Export scorecard reports to share with suppliers and drive performance improvements.
Finding the Supplier Scorecard
Navigate to Supply Chain > Supplier Scorecard from the main menu. You'll see all connected suppliers ranked by overall score. Suppliers are pulled automatically from your connected inventory or accounting data — no manual entry needed.
Understanding the score components
Each supplier is scored on: Quality (defect rate and product return rate attributed to that supplier, scored inverse — lower defect rate = higher score). Delivery (on-time delivery rate and lead time accuracy — how closely actual delivery matches quoted lead time). Responsiveness (average response time to messages and issue resolution time, if communication data is connected). Price (cost trend and competitiveness relative to alternative suppliers where available).
Identifying underperformers
Click any supplier to see their detailed scorecard — all dimensions, 12-month trend, and individual order-level data. Suppliers with consistently declining scores in a specific dimension often have a root cause: a new factory, a quality control change, or a logistics partner problem. The data gives you specific evidence to raise with the supplier in a performance conversation.
Using the scorecard in sourcing decisions
When evaluating a new product or retendering an existing one, filter the supplier list by category and sort by overall score. Your highest-scoring suppliers are the lowest-risk choices for new product lines. For suppliers you're considering exiting, the scorecard provides objective justification. Export and share the scorecard with suppliers quarterly — transparency about performance data typically drives rapid improvement.