Without metrics, you grow to chaos.
Agencies start as one person delivering, then become three people, and suddenly you're chaos. You'll learn utilization rate (what % of people time is billable?), gross margin per project (is the project profitable after your direct costs?), revenue per employee (at what size should you hire the next person?), and churn rate (are you losing clients?). You'll understand pipeline coverage (how many months of work are booked ahead?) and when to hire (when 70-80% of your team is billable) versus when to fire (when someone isn't.
Article from AskBiz Academy
Article from AskBiz Academy
Article from AskBiz Academy
Article from AskBiz Academy
Article from AskBiz Academy
Article from AskBiz Academy
Article from AskBiz Academy
Article from AskBiz Academy
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