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Customer Segmentation: Find Your Best Customers

Your best 20% of customers often generate 80% of profit.

📚 7 articles⏱️ ~2 hoursIntermediate

About This Learning Path

Most founders market to everyone, wasting money on unprofitable segments. You'll learn RFM analysis (Recency, Frequency, Monetary — which customers buy most often and spend most?), cohort analysis (which acquisition channel brings the best customers?), and how to allocate marketing spend only to segments that are profitable. You'll discover that your best customers are worth 10-20x what your worst customers are worth.

Modules (7)

1

What Is Customer Segmentation?

Article from AskBiz Academy

2

What Is RFM Analysis?

Article from AskBiz Academy

3

What Is Cohort Analysis?

Article from AskBiz Academy

4

What Is Customer Lifetime Value?

Article from AskBiz Academy

5

What Is Customer Acquisition Cost?

Article from AskBiz Academy

6

What Is Average Order Value?

Article from AskBiz Academy

7

What Is Churn Rate by Segment?

Article from AskBiz Academy

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