Health & Wellness: Churn is Everything

About This Learning Path

Health businesses are recurring revenue models, but they have naturally high churn (people quit gyms). You'll learn member churn rate (how fast are you losing members?), member lifetime value (how much will an average member spend?), and the unit economics that show whether a £30/month membership is profitable after you account for acquisition cost, space, and staff. You'll understand that a 1-2% monthly churn improvement compounds to 20-30% annual churn improvement, transforming profitability.

Modules (8)

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Follow this learning path to master health & wellness: churn is everything.