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AskBiz TutorialsIntermediate5 min read

Set Up Quick Keys for One-Tap Product Entry

How to configure Quick Keys at the AskBiz POS till so your fastest-selling products are one tap away — eliminating barcode scans for your top 20 items.

Key Takeaways

  • Quick Keys let cashiers add a product to a sale with a single tap — no barcode scan needed.
  • Assign your top 20 fastest-selling products to Quick Keys for the biggest speed gain.
  • Quick Keys are configured at pos.askbiz.co (the till) under Till Settings > Quick Keys.
  • A well-configured Quick Keys grid can reduce checkout time per item from 3 seconds to under 1 second.

What are Quick Keys and why do they matter?

Quick Keys are one-tap shortcut buttons displayed on the till screen at pos.askbiz.co. Each button is linked to a specific product — tap it and the item is added to the sale instantly, at the correct price, with stock deducted. For fast-moving items like bottled water, bread, or prepaid airtime, Quick Keys remove the need to scan a barcode or search by name. On a busy till, shaving 2 seconds off every item adds up to 15–20 fewer minutes of customer queuing per day.

Step 1 — Identify your top 20 fastest-selling products

Before you set up Quick Keys, go to Operations > Inventory in the POS management panel. Sort products by their category and look at what your team scans most often during a shift. Alternatively, go to Operations > Sales, filter to Last 7 days, and identify the products with the highest transaction count. Write down the exact product names — these are the candidates for Quick Keys. Aim for 12–20 products, which fills a standard grid without making it crowded.

Step 2 — Open Till Settings at pos.askbiz.co

Quick Keys are configured at the till, not in the management panel. On the device running pos.askbiz.co, log in as a manager, tap the Settings icon (gear wheel, top right), then tap 'Quick Keys'. You'll see an empty grid — each cell can be assigned a product. Tap any empty cell, search for the product name, and confirm. The product image and price appear on the button immediately.

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Step 3 — Arrange your grid for natural hand movement

Put the products you sell most often in the top-left of the grid — this is where the eye and hand naturally go first. Group similar items together: all beverages in one row, snacks in another. If your team uses a touchscreen till, make the most-tapped items larger by assigning them to wide cells (double-width) if your layout supports it. Review and adjust the grid every month as your top-sellers change.

Step 4 — Train your cashiers on Quick Keys in 3 minutes

Stick a laminated card next to the till with the product grid printed on it. During the first shift with Quick Keys active, walk cashiers through the grid — 'This corner is all beverages, this row is snacks.' Most cashiers memorise the grid within 2–3 shifts purely through repetition. The speed improvement is obvious immediately, which motivates uptake without needing to enforce it.

Keeping Quick Keys up to date

When you add a new fast-selling product to your inventory (via Operations > Inventory > Scan to add), add it to Quick Keys the same day. When a product goes out of stock permanently, remove its Quick Key to avoid cashiers tapping it and getting a 'no stock' error mid-sale. A monthly 5-minute review of the grid — comparing it against your top-sellers report — keeps Quick Keys accurate year-round.

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