Running Multiple Tills Across Branches
How to set up AskBiz POS across two or more locations — managing branches, assigning staff, stocking each location, and comparing performance from one dashboard.
Key Takeaways
- AskBiz supports multiple branches — each with its own till, staff, and stock catalogue.
- The Branches tab shows all locations with staff count and product count at a glance.
- Staff can be assigned to specific branches and can only access data for their location.
- The Overview dashboard lets you switch between 'All Branches' and individual locations.
Viewing and managing your branches
The Branches tab in AskBiz POS shows every location you've set up. In this account, there are two branches: town (the default location with 2 staff and 75 products) and Bondeni (currently 0 staff and 0 products). Each branch has its own till, its own inventory, and its own cashier accounts. The '+ Add branch' button creates a new location — you'll be asked for the branch name, address, and which sector it operates in.
Adding and configuring a new branch
Click '+ Add branch' in the Branches tab. Enter the branch name (e.g. 'Bondeni'), the physical address, and select the primary business sector. Once created, the branch appears in the branch selector dropdown at the top of every POS screen. Staff accounts need to be assigned to the new branch before they can log in — go to the Staff section and click Edit on each relevant cashier to add the branch to their permitted locations.
Assigning stock to each branch
Each branch maintains its own inventory. In Operations > Inventory, use the branch filter to see stock levels at a specific location. To stock a new branch, use the CSV import function to upload a product list with opening quantities, or use the Scan to add feature to scan products into that branch directly. The branch filter also lets you spot stock imbalances — if town has 24 units of a product and Bondeni has 0, you can plan a stock transfer before the Bondeni branch runs out.
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Start for free →Filtering dashboard data by branch
The Branch dropdown at the top of the Overview and all Operations sections lets you toggle between All Branches and individual locations. When All Branches is selected, revenue and sales data from all locations are combined. Switching to a single branch shows only that location's data. This is the fastest way to compare performance: open the Overview for town, note the Revenue, then switch to Bondeni and compare. No exports or spreadsheets needed.
Running separate tills at the same branch
A single branch can have multiple tills operating simultaneously — for example, a supermarket might have three checkout points all running AskBiz POS. Each till is a separate session tied to a different cashier. All sessions feed into the same branch total on the dashboard. At the end of the day, each till is closed and reconciled separately, giving you a per-cashier record alongside the branch total. This setup scales well for high-volume retail without requiring separate branch accounts.
Comparing branch performance over time
Use the Reports > Sales report with the branch filter to generate side-by-side performance data for any date range. Revenue, Avg sale, and Return rate can vary significantly between branches depending on local customer behaviour and staff quality. If one branch consistently has a lower Avg sale, it may indicate that quick-keys for high-value products haven't been set up there, or that cashiers aren't upselling. Use this data to direct your training and product ranging efforts.