EU AI Act Compliance

The EU Artificial Intelligence Act (Regulation 2024/1689, 'AI Act') entered into force on 1 August 2024, with provisions applying in phases through 2026. It applies to AI systems placed on the market or put into service in the EU, regardless of where the provider is established.

As AskBiz serves EU-based users, we are subject to the AI Act. This page sets out our compliance approach.

The AI Act classifies AI systems into four risk tiers: unacceptable risk (banned), high risk (strict requirements), limited risk (transparency obligations), and minimal risk.

AskBiz is classified as limited risk. Specifically:

• AskBiz does not fall within the banned practices listed in Article 5 (social scoring, subliminal manipulation, exploitation of vulnerabilities, real-time biometric surveillance)
• AskBiz is not a high-risk AI system under Annex III (it is not used in critical infrastructure, education admissions, employment decisions, essential services access, law enforcement, migration, justice, or democratic processes)
• AskBiz is a general-purpose business analytics tool used to support human commercial decision-making

This classification is reviewed annually and whenever we introduce significant new AI functionality.

As a limited-risk AI system provider, AskBiz complies with Article 50 transparency obligations:

AI interaction disclosure: AskBiz clearly identifies all AI-generated responses. Users are never misled into thinking they are interacting with a human.

AI-generated content labelling: Business Pulse scores, Daily Briefs, anomaly alerts, and chat responses are all identified as AI-generated within the interface.

Synthetic content detection: AskBiz does not generate synthetic media (deepfakes, AI-generated images or audio). Where AI is used to generate text, it is labelled.

No emotional inference: AskBiz does not use AI to infer users' emotional states from biometric data.

AskBiz uses Claude by Anthropic — a general-purpose AI model subject to the GPAI provisions of the AI Act (Chapter V). Our compliance approach:

• We use Claude via Anthropic's API. Anthropic, as the GPAI model provider, bears primary obligations under Article 53 for systemic-risk models.
• AskBiz, as a deployer under Article 26, maintains a post-market monitoring system, provides transparency to users, and cooperates with Anthropic on compliance.
• We have contractual commitments from Anthropic confirming their AI Act compliance obligations.
• We conduct annual reviews of our AI system deployment against updated EU guidance.

AskBiz will never use AI for the following practices prohibited by Article 5:

• Subliminal manipulation techniques that impair rational decision-making
• Exploitation of vulnerabilities based on age, disability, or social/economic situation
• Social scoring systems that classify people based on social behaviour or personal characteristics
• Real-time remote biometric identification in publicly accessible spaces
• Emotion recognition systems in workplace or educational settings
• Predictive policing or pre-crime assessment
• Scraping biometric data from the internet or CCTV

These prohibitions apply regardless of what any user requests.

As an EU user of AskBiz, you have the following rights related to AI:

• Right to explanation — you can ask AskBiz to explain any AI-generated output and the data it was based on
• Right to contest — for any AI output that affects a decision of significance to you, you can flag it for review via the thumbs-down feedback mechanism or by emailing support@askbiz.co
• Right to human review — for any AI-assisted decision that may have legal or similarly significant effects, you can request that a human review the analysis. Contact support@askbiz.co.
• Right not to be subject to solely automated decisions with significant legal effects (Article 22 GDPR, reinforced by the AI Act) — AskBiz is designed to support human decisions, not replace them