Bulk Dispatching Multiple Orders at Once
How to dispatch multiple delivery orders simultaneously in AskBiz POS — selecting orders in bulk, grouping by driver and zone, and sending a full run in one action.
Key Takeaways
- Bulk dispatch saves time when you have many orders to send out — select all relevant orders and assign to a driver in one action.
- Grouping orders by zone before bulk-dispatching maximises route efficiency.
- Each driver receives their full run in the app at once, with a suggested delivery sequence.
When to use bulk dispatch
Individual dispatch (assigning one order at a time) is fine when orders trickle in throughout the day. But many businesses have a batch model: all morning orders are packed, and at 11am a driver takes the whole batch out at once. Doing this order-by-order takes several minutes and is prone to missing orders. Bulk dispatch does it in one operation: select all the orders for this driver's run, assign them together, and confirm — the driver gets all their stops at once in a single, route-optimised list.
Selecting orders for bulk dispatch
Go to POS > Logistics and click the Pending tab — all unassigned orders appear here. Tick the checkboxes next to the orders you want to include in this dispatch run. Use filters to narrow the selection: by Zone (select only Zone 2 orders for the van driver who covers Zone 2), by Time Slot (all orders booked for the 12:00–14:00 slot), or by Branch. Once you've selected the right orders, click Bulk Dispatch at the top of the list.
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See this in action for your business
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Start for free →Assigning to a driver and optimising
A bulk dispatch panel appears. Select the driver from the Available Drivers list. AskBiz checks the total parcel count against the vehicle's capacity and warns if it's exceeded. Click Optimise Route — AskBiz sequences the selected deliveries into the most efficient route, accounting for the delivery zones and any time-slot constraints. Review the optimised sequence on the map. If a sequence looks wrong (e.g. a tight-time-slot delivery should go first despite being geographically further), drag it to the top of the list. Click Confirm Dispatch.
What the driver sees
The driver's app updates immediately with their full run: Stop 1, Stop 2, Stop 3... with the customer name, address, items, and notes for each. Tapping a stop opens the navigation to that address in the driver's preferred maps app. After each delivery (or failed attempt), the driver marks the stop as complete and automatically moves to the next stop. The Logistics dashboard updates in real time — you can see the driver's progress through the run without calling them.
Handling split runs
Sometimes a driver completes their morning run and returns for a second run in the afternoon. For the afternoon run, repeat the bulk dispatch process — select the afternoon orders and assign to the same driver (or a different one). Each dispatch creates a separate 'run' in the driver's history, so you can see morning vs afternoon performance separately. If a driver is partway through a run and picks up an additional urgent order, add it to their active run via the single-order dispatch from the active delivery's screen — it appends to the end of their list.