Keep Two Branches in Sync Without Spreadsheets
How AskBiz POS automatically synchronises stock levels, sales data, and customer records across multiple branches in real time — eliminating manual stock transfer sheets.
Key Takeaways
- AskBiz syncs stock levels across all branches in real time — no manual reconciliation between locations needed.
- Use the Branch filter in Operations > Inventory to see stock levels at a specific location only.
- Inter-branch stock transfers are recorded as Inventory adjustments in the Audit Log with full traceability.
- Customer credit and loyalty points are shared across branches automatically — customers can redeem anywhere.
The multi-branch problem AskBiz solves automatically
Running two or more branches without a connected system means staff are sharing WhatsApp photos of stock counts, manually updating spreadsheets, and guessing which branch has excess stock. AskBiz maintains a single real-time database for all branches — when a sale happens at the Bondeni branch, the inventory at Bondeni decreases immediately and is visible from the Town branch manager's screen within seconds. No phone call required.
Viewing stock by branch in real time
Go to Operations > Inventory. By default, the view shows combined stock across all branches. To see stock at a specific branch, use the 'Branch' dropdown at the top of the page — select 'Town' or 'Bondeni'. The product list updates to show only that branch's quantities. This is how you answer 'Do we have Basmati Rice at Bondeni?' in 5 seconds without calling the branch manager.
Recording an inter-branch stock transfer
When you physically move stock from one branch to another, record it in AskBiz to keep the numbers accurate. At the sending branch: go to Inventory > Edit the product > reduce the quantity by the transfer amount. At the receiving branch: go to Inventory > Edit the product > increase the quantity by the same amount. Both changes appear in the Audit Log with branch, user, timestamp, and quantity — creating a paper trail for every transfer.
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See this in action for your business
AskBiz tracks these metrics automatically — just connect your data and start asking questions.
Start for free →Hack — Use Branches comparison to spot rebalancing opportunities
Go to Operations > Branches. This view shows stock value and product counts per location. If Town has KSh 45,000 in stock and Bondeni has KSh 8,000, and both branches sell similar products at similar volumes, Town has excess stock that could be transferred to Bondeni rather than placing a new supplier order. This stock rebalancing reduces total inventory investment and prevents one branch from running out while another overstocks.
Customer and loyalty sync across branches
Every customer profile, credit balance, and loyalty points total is shared across all branches. A customer who earns loyalty points at Town can redeem them at Bondeni. A customer credit issued at one branch applies at any other branch. This seamless experience — invisible to the customer — is handled automatically by AskBiz. There is no action required from your team; it works from the moment multiple branches are connected to the same AskBiz account.
Reporting across all branches simultaneously
To see combined performance across all branches, go to Overview and set Branch to 'All Branches'. The revenue, margin, and sales figures aggregate all locations. To compare branches, open Overview in two browser tabs — set one to Town and one to Bondeni — and view them side by side. This dual-tab comparison is the fastest way to answer 'Which branch had a better day?' without exporting any data.