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Footfall vs Conversion Rate: The Retail Metric That Reveals True Performance

12 May 2025·Updated Dec 2025·8 min read·ComparisonIntermediate
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Key Takeaways

Most retailers know their total transactions but not how many people entered the store without buying. Footfall conversion rate — the percentage of store visitors who make a purchase — is the single metric that distinguishes a marketing problem (not enough visitors) from a sales problem (visitors not converting). Getting this number changes everything.

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📊 By The Numbers
20.2%35%13 percent£22,5 percent
Key Takeaways
  • Most retailers know their total transactions but not how many people entered the store without buying.
  • Footfall conversion rate — the percentage of store visitors who make a purchase — is the single metric that distinguishes a marketing problem (not enough visitors) from a sales problem (visitors not converting).
  • Getting this number changes everything.

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