Adding a New Branch Location

Go to POS > Branches and click Add Branch. Enter the branch name, physical address, phone number, and operating hours. Select the branch type — retail, restaurant, warehouse, or service centre. Set the default currency and tax jurisdiction if different from your primary location. The branch is created immediately and appears in your branch selector.

Go to the new branch settings and click Assign Staff. Select existing staff members to grant them access to this branch, or create new staff accounts. Each staff member can be assigned to one or multiple branches. Their role and permissions follow them — a cashier at Branch A is also a cashier at Branch B unless you assign different roles per location.

Each branch has its own inventory. Add products to the branch by going to Branch > Inventory > Add Products. You can copy the product catalogue from an existing branch and set initial stock levels, or start fresh. Stock levels track independently per branch — selling an item at Branch A does not affect Branch B's stock count.

Before going live, run a test transaction at the new branch. Log in as a cashier, scan or add a product, process a sale, and verify the receipt prints correctly with the branch name and address. Check that the transaction appears in the branch-filtered dashboard and the consolidated reports.