Managing Stock Alerts and Low Inventory on AskBiz POS
How to use the Stock Alerts section in your POS Overview to catch out-of-stock products before they become a problem — and how to restock quickly.
Key Takeaways
- Stock Alerts appear at the bottom of the POS Overview — red means out of stock, amber means low stock with a unit count.
- Click any product in the Stock Alerts list to view full product details and trigger a restock.
- Set minimum stock thresholds in Operations > Inventory to control which products appear in alerts.
Where to find Stock Alerts
Scroll to the bottom of the POS Overview tab. The Stock Alerts section lists every product that has hit or fallen below its minimum stock threshold. Products are colour-coded: red rows with 'OUT OF STOCK' mean zero units remain and the product cannot be sold. Amber rows show a unit count (e.g. '1 left', '5 left') — these products can still be sold but will run out soon. The count of low-stock items also appears in the 'Low stock' metric card at the top of the Overview.
Understanding the alert thresholds
Each product has a minimum stock level set in Operations > Inventory. When current stock falls at or below that minimum, the product appears in Stock Alerts. For example, if Black Hair Soap has a minimum of 5 and you have 1 left, it shows as '1 left' in amber. If Fenugreek Seeds hit zero, they show as 'OUT OF STOCK' in red. Setting realistic minimums — based on how long it takes your supplier to deliver — gives you enough warning to reorder before stock runs out.
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Click any product row in Stock Alerts to open its full product detail view. From there you can see the current quantity, minimum threshold, supplier details, and a restock option. Use the restock form to log a stock receipt — enter the quantity received and the cost per unit. AskBiz updates the inventory level immediately and removes the product from Stock Alerts once it's above the minimum threshold.
Preventing stockouts with smart thresholds
Review your Stock Alerts each morning before opening. Products that frequently appear in alerts probably need a higher minimum threshold. Go to Operations > Inventory, find the product, and edit its minimum stock level. A good rule of thumb: set the minimum to at least 1.5× your average daily sales rate multiplied by your supplier's lead time in days. This gives you a buffer to reorder and receive before you run out.