Business AutomationCustomer Communication Automation

Send WhatsApp Order Confirmations Automatically After Every Purchase

23 April 2025·Updated Nov 2025·5 min read·GuideIntermediate
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Key Takeaways

Email order confirmations get a 20% open rate. WhatsApp messages get 98%. AskBiz automatically sends personalised WhatsApp order confirmations after every purchase, keeping customers informed and reducing support queries — particularly effective for ASEAN markets where WhatsApp is dominant.

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📊 By The Numbers
25%95%80%22%35%
Key Takeaways
  • Email order confirmations get a 20% open rate.
  • WhatsApp messages get 98%.
  • AskBiz automatically sends personalised WhatsApp order confirmations after every purchase, keeping customers informed and reducing support queries — particularly effective for ASEAN markets where WhatsApp is dominant.

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