Repair Shop ASEAN: Spare Parts Availability = 24-Hour vs 7-Day Turnaround
Mobile repair shop Bangkok with 2 suppliers: Singapore parts (fast model, long lead) = 7 days delivery, Malaysia local distributor = 24-48 hours. Customer repair: fast supplier parts = 1-day turnaround (repeat customer). Slow supplier = customer waits 7 days (90% don't return, estimated SGD 3K repeat revenue loss). Recommendation: use Malaysia distributor for 80% parts (24h), Singapore only for rare/urgent (premium fee SGD 30-50/part). ROI: increase repeat rate 10%, add SGD 5K monthly revenue.
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