Salon Franchise ASEAN: High Staff Turnover (30% Quarterly) = Training Cost Nightmare
Salon franchise in Bangkok with 6 stylists. Turnover: 2 stylists leave each quarter (33% turnover). Training cost per stylist: 4 weeks paid training + mentor cost SGD 5K. Annual turnover cost: 8 stylists × SGD 5K = SGD 40K. Plus: lost revenue during training (new stylist produces 50% first month) = SGD 3K/stylist. Total annual impact: SGD 64K. Fix: improve working conditions, career path, retention bonus = reduce turnover to 15%, save SGD 40K.
7 min read