3 AskBiz guides on ASEAN logistics, covering Last Mile, Shipping, Customs and related operating decisions for SME founders.
Ecommerce brand: 3K parcels/month. Ninja Van SGD 4 = SGD 12K/month. J&T SGD 2.80 = SGD 8.4K/month. Saving by switching: SGD 3.6K/month = SGD 43.2K/year. But J&T success rate 88% vs Ninja Van 94% = 6% more failed deliveries = SGD 504 extra redelivery cost + customer complaints. Net saving: SGD 3.1K/month. AskBiz models total delivery cost including re-attempts.
5 min readEcommerce seller SGD 50K monthly shipments to ASEAN. SingPost: SGD 8/kg, 95% on-time, claims <1%. Qxpress: SGD 5/kg, 90% on-time, claims 2%. J&T: SGD 3/kg, 85% on-time, claims 5%. Total monthly by courier: SingPost SGD 400K cost + lost sales (late shipments), Qxpress SGD 250K + moderate issues, J&T SGD 150K + higher returns. Net: Qxpress best balance (lowest total cost including claims).
5 min readLogistics company shipping electronics Singapore → Thailand. Proper HS code + packing list + COO = 2-hour customs clear = on-time delivery. Wrong HS code (common mistake) = customs holds shipment = 2-day delay = demurrage (port storage fee SGD 2K) + delayed delivery surcharge (SGD 3K) = SGD 5K loss. Annual: 5 shipments with doc errors = SGD 25K loss.
7 min read