Running Inventory Counts and Reconciliation
Conduct physical stock counts, compare against system records, and reconcile variances.
Starting a stock count#
Go to Inventory > Stock Count and click New Count. Choose full count (all products) or partial count (specific categories or locations). The system generates a count sheet listing every product with its expected quantity. Print the sheet or use the mobile interface โ staff can scan barcodes and enter counted quantities directly on a phone or tablet.
Recording counts#
For each product, enter the actual quantity found on the shelf. The system compares this against the expected quantity from your POS records. Variances show immediately โ positive means more stock than expected (possible receiving error), negative means less (possible theft, damage, or recording error). Large variances are highlighted for investigation.
Reconciling variances#
After the count, review all variances. For each, select a reason: shrinkage, damage, miscounted, receiving error, or unrecorded sale. Approve the reconciliation to update system stock levels to match the physical count. This resets your inventory accuracy. The financial impact of the adjustment shows in currency โ you see exactly how much stock loss costs you.
Count scheduling#
Schedule regular counts in Inventory > Settings > Count Schedule. Options include weekly cycle counts (a different category each week), monthly full counts, or quarterly counts. Regular counting catches problems early โ if shrinkage is increasing, you know within weeks, not months. AskBiz tracks your count accuracy over time and flags if accuracy is declining.
Frequently Asked Questions
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