How AskBiz Generates Answers
How AskBiz uses your connected data and AI to generate business insights. Understanding confidence levels, data freshness, and when to verify answers.
The Answering Process#
When you ask a question, AskBiz:
1. Parses your intent — understands what you're asking and what data is needed
2. Queries your connected data — pulls relevant metrics from your sources
3. Applies AI analysis — reasons over your data to build an answer
4. Generates a structured response — with numbers, charts, or a narrative explanation
5. Flags confidence level — indicates how certain the answer is based on data completeness
Confidence Levels#
Answers carry a confidence indicator:
- High confidence — based on complete, recent, directly connected data
- Medium confidence — based on partial data or data older than 30 days
- Low confidence — based on limited data; the answer is directionally useful but verify before acting on it
If there's no relevant data to answer your question at all, AskBiz says so directly — naming the specific figure or connection it's missing — rather than filling the gap with an industry benchmark, a generic ratio, or an assumption about how your business operates. Every number in an answer is expected to trace back to your actual connected data.
Always act with appropriate caution on Medium or Low confidence answers for financial decisions.
Data Freshness#
Answers are only as good as your data. AskBiz shows a data freshness indicator next to any answer derived from synced data:
- 🟢 Synced < 6 hours ago
- 🟡 Synced 6–24 hours ago
- 🔴 Synced > 24 hours ago (manual refresh recommended)
To force a sync, go to /sources and click Sync Now on the relevant connector.
What the AI Cannot Know#
AskBiz is transparent about its limitations:
- It doesn't know about events that happened before your data was connected
- It cannot access data from platforms you haven't connected
- General business knowledge has a knowledge cutoff (mid-2025) for external facts
- Regulatory information is provided as guidance, not legal advice
Frequently Asked Questions
Was this article helpful?
Still stuck? Email our support team.