Table Service Workflow and Bill Splitting

Tap a table on the floor plan to open a new order. Add the number of guests. Start adding items from the menu — the POS shows your categories and items in the order you configured. Assign items to specific guest seats if you want to split the bill later. Submit the order to send it to the kitchen. You can return to the table to add more items at any time.

When guests want separate bills, tap the table and select Split Bill. Choose split by guest — each guest's assigned items go to their own bill. Or choose split equally — the total divides evenly. Or choose split by item — select specific items for each bill. Each split bill can be paid with a different payment method. All splits link back to the original order in reporting.

When processing payment, the POS shows an optional tip field. The server can enter the tip amount or the customer can add it on the card terminal. Tips are tracked per server per shift. The end-of-shift summary shows total tips collected. Tips appear in staff performance reports alongside sales totals and average transaction value.

Once all bills on a table are paid, the table status returns to available after your configured turnaround time. If the table needs cleaning, a server can mark it as Needs Attention — it shows red on the floor plan until a team member clears it. The turnaround timer helps your host estimate wait times accurately for walk-ins.