Shipments & Tracking Overview
Track all your shipments, monitor customs holds and delays, analyse financial impact, and manage supplier risk from one dashboard.
What is the Shipments page?#
The Shipments page gives you a single view of every shipment you're tracking — inbound from suppliers and outbound to customers. Each shipment shows real-time status, carrier, tracking number, expected arrival, and financial details.
The page also flags risks: customs holds, delays, and their estimated financial impact on your business.
What you can see#
For each shipment:
- Tracking number and carrier — click to see the latest tracking event
- Status — Pending, Picked Up, In Transit, Out for Delivery, Delivered, Customs Hold, Delayed, or Exception
- Supplier and SKU — what's in the shipment and who sent it
- Expected arrival — when the shipment should arrive
- Risk flags — at-risk indicator, customs hold badge, delay days
- Financial impact — estimated cost of delays including daily financing costs and working capital impact
Plan features#
The Shipments page is available on all plans, but some features require Growth or Business:
- Free: Basic tracking with status updates
- Growth: Financial impact analysis, risk scoring, delay alerts
- Business: Full intelligence including supplier scoring and customs analytics
Locked features show an upgrade prompt.
Frequently Asked Questions
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