AskBiz|Help Centre

Shipments & Tracking

Track shipments, monitor customs holds, analyse delays, understand financial impact, and manage supplier risk from one dashboard.

8 articles
Shipments & Tracking OverviewTrack all your shipments, monitor customs holds and delays, analyse financial impact, and manage supplier risk from one dashboard.
Popular4 min

All Articles

Shipments & Tracking OverviewTrack all your shipments, monitor customs holds and delays, analyse financial impact, and manage supplier risk from one dashboard.
Popular4 min
Adding a Shipment to TrackHow to add a new shipment for tracking in AskBiz — enter the tracking number, carrier, supplier, and shipment details.
2 min
Understanding Shipment StatusWhat each shipment status means — from Pending to Delivered — and what the colour-coded badges indicate.
2 min
Customs Holds ExplainedWhat a customs hold means for your shipment, why it happens, and what you can do to resolve it.
3 min
Delay and Risk FlagsHow AskBiz detects delayed and at-risk shipments and what the risk indicators mean for your business.
2 min
Financial Impact of Shipment DelaysHow AskBiz calculates the financial cost of delayed shipments — working capital, financing costs, and lost revenue.
3 min
Filtering Your ShipmentsHow to filter shipments by status — active, all, or delivered — to focus on what needs attention.
1 min
Shipment Features by PlanWhat shipment tracking features are available on Free, Growth, and Business plans.
2 min