Connect Shopify to AskBiz

• An active Shopify store (any plan)
• Shopify store owner or admin access
• Your AskBiz account (any plan — note: CSV is the only connector on Free; Shopify OAuth requires Growth or Business)

1. Go to /sources in AskBiz

2. Click Shopify under Ecommerce

3. Enter your Shopify store URL (e.g. mystore.myshopify.com)

4. Click Connect — you'll be redirected to Shopify

5. Review the permissions AskBiz requests and click Install app

6. You're redirected back to AskBiz. Sync begins automatically.

AskBiz pulls the following from Shopify:

• Orders — order ID, date, revenue, discount, shipping, taxes, line items
• Products — title, SKU, price, inventory levels, variants
• Customers — customer ID (anonymised), order history, location, tags
• Refunds — refund amount, reason, date
• Abandoned checkouts — value and frequency

AskBiz does not access: customer email addresses, passwords, payment card details, or Shopify admin settings.

• Growth plan: Every 6 hours
• Business plan: Real-time webhook (data appears within seconds of a new order)
• Historical: First sync pulls 90 days of history; you can request up to 2 years from Settings → Data → Historical Sync

Go to /sources → Shopify → Disconnect. This revokes AskBiz's access token with Shopify and removes all stored credentials from our database. For belt-and-braces security, you can also verify removal from Shopify Admin → Apps. Disconnecting does not delete your historical synced data from AskBiz — it simply stops future syncs.