AskBiz
Help Centre
Connecting Data Sources·4 min read·Updated 1 April 2025

Connect WooCommerce to AskBiz

Step-by-step guide to connecting your WooCommerce store and syncing orders, products, and customer data.

Before you start#

You will need:

  • Admin access to your WordPress dashboard
  • Your WooCommerce store URL (e.g. https://yourstore.com)
  • An AskBiz account on the Growth or Business plan

WooCommerce connection is not available on the Free plan.

Step 1 — Generate a WooCommerce API key#

In your WordPress admin panel, go to WooCommerce → Settings → Advanced → REST API. Click Add Key.

Fill in:

  • Description: AskBiz
  • User: your admin account
  • Permissions: Read

Click Generate API Key. You will see a Consumer Key and Consumer Secret. Copy both immediately — the Consumer Secret is only shown once and cannot be retrieved afterwards.

Step 2 — Connect in AskBiz#

In AskBiz, go to Sources and click Connect next to WooCommerce.

Enter:

  • Your store URL (include https://)
  • Consumer Key
  • Consumer Secret

Click Connect. AskBiz validates your credentials against the WooCommerce REST API and begins your initial data import immediately.

Step 3 — Wait for the initial import#

The first import pulls your orders from the last 90 days. This typically takes 2 to 10 minutes depending on your order volume. Once complete, your orders appear in Intelligence, CFO Mode, and the Ask tab.

Ongoing sync#

After the initial import, AskBiz automatically re-syncs new orders on your plan's schedule: once a day on Free, every 6 hours on Growth, hourly on Business. To trigger an immediate sync — for example after a promotional campaign — go to Sources, find WooCommerce, and click Sync Now.

Frequently Asked Questions

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