Connect WooCommerce to AskBiz
Step-by-step guide to connecting your WooCommerce store and syncing orders, products, and customer data.
Before you start#
You will need:
- Admin access to your WordPress dashboard
- Your WooCommerce store URL (e.g. https://yourstore.com)
- An AskBiz account on the Growth or Business plan
WooCommerce connection is not available on the Free plan.
Step 1 — Generate a WooCommerce API key#
In your WordPress admin panel, go to WooCommerce → Settings → Advanced → REST API. Click Add Key.
Fill in:
- Description: AskBiz
- User: your admin account
- Permissions: Read
Click Generate API Key. You will see a Consumer Key and Consumer Secret. Copy both immediately — the Consumer Secret is only shown once and cannot be retrieved afterwards.
Step 2 — Connect in AskBiz#
In AskBiz, go to Sources and click Connect next to WooCommerce.
Enter:
- Your store URL (include https://)
- Consumer Key
- Consumer Secret
Click Connect. AskBiz validates your credentials against the WooCommerce REST API and begins your initial data import immediately.
Step 3 — Wait for the initial import#
The first import pulls your orders from the last 90 days. This typically takes 2 to 10 minutes depending on your order volume. Once complete, your orders appear in Intelligence, CFO Mode, and the Ask tab.
Ongoing sync#
After the initial import, AskBiz automatically re-syncs new orders on your plan's schedule: once a day on Free, every 6 hours on Growth, hourly on Business. To trigger an immediate sync — for example after a promotional campaign — go to Sources, find WooCommerce, and click Sync Now.
Frequently Asked Questions
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