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Factory Operations·5 min read·Updated 12 August 2026

Approving and Rejecting Captures

How supervisors and managers review the pending approvals queue, approve captures with one tap, reject with a mandatory (and final) reason, and what happens to the audit trail after each action.

The approvals queue — supervisor login#

Supervisors holding the capture.approve permission see an Approvals tab when they log in at pos.askbiz.co.

The approvals queue lists all pending captures for the facility. Each entry shows:

  • The photo attached to the capture
  • The capture type (intake, output, packaging, wastage, or dispatch)
  • The submitting staff member
  • The timestamp of submission
  • Any notes, and, if the capture was marked sold, the buyer and price

Pending captures are shown in chronological order. Supervisors should work through the queue regularly — ideally before the end of each shift.

Approving a capture#

To approve a capture:

1. Tap the capture entry in the queue to open the detail view

2. Review the photo and details

3. Tap Approve

The capture is immediately recorded in the audit trail with your supervisor ID and the approval timestamp. It becomes part of the formal production record. The status on the floor worker's dashboard updates to Approved.

Approvals are permanent — once approved, a capture cannot be deleted.

Rejecting a capture and what happens next#

To reject a capture:

1. Tap the capture entry in the queue

2. Tap Reject

3. Enter a rejection reason — this field is mandatory

4. Tap Confirm Rejection

Common rejection reasons include: *photo unclear or missing*, *incorrect capture type selected*, *batch reference missing from notes*, or *duplicate submission*.

The rejection reason is recorded in the audit trail alongside your supervisor ID and timestamp. The floor worker is notified of the rejection and can see your reason, and should resubmit as a new capture with the issue corrected. Rejections are permanent too — there's no way for a manager or anyone else to reverse a rejection and approve the same capture afterwards, from the Audit tab or anywhere else.

What does not go through this queue#

This approvals queue covers only the five capture types — intake, output, packaging, wastage, and dispatch. AskBiz's other Factory tools — Batch Tracking, Quality Checks, Downtime Logging, Production Shifts, and Waybills — save directly to your production record with no pending-approval step. There's nothing to approve or reject for those; your audit trail (who did what, and when) is the oversight mechanism instead.

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