Managing Multiple Branches in AskBiz POS

AskBiz POS supports multiple store locations under a single account. Each branch has its own inventory, its own staff, and its own transaction history. As the owner, you see everything across all branches from one dashboard.

Every branch is a location record in your account. When you create a branch, it gets a unique ID that tags all inventory, transactions, and staff assigned to it. Your existing data is automatically assigned to a default 'Main' branch.

Go to your POS dashboard and click the Branches tab. Click + Add branch and enter a name — for example, 'Downtown', 'Mall Branch', or 'Market Stall'. The branch is created instantly and appears in the list.

You can rename a branch at any time by clicking Edit next to it. Each branch shows how many staff members and products are assigned to it.

Once you have two or more branches, a Branch dropdown appears at the top of your POS dashboard. Use it to filter everything — overview stats, transactions, and inventory — by a specific branch, or select All Branches to see consolidated data.

This picker affects what you see in the Overview, Inventory, and Staff tabs. The Audit tab always shows all branches.

When you add a new staff member in the Staff tab, you will see a branch selector dropdown below the role selector. Choose which branch this person works at.

Staff assigned to a branch are locked to that location — they can only see inventory and process sales for their branch. This prevents a cashier at Branch A from accidentally selling Branch B's stock.

To reassign a staff member, click Edit on their profile and change the branch. Staff with no branch assigned can work at any location.

Each branch maintains independent stock levels. The same product can have 50 units at your main store and 10 units at your market stall. Low-stock alerts trigger per branch, so you restock where it is needed.

When viewing inventory with All Branches selected, each product shows a branch label so you can see which location it belongs to. When a specific branch is selected, you only see that branch's stock.

New products added by a staff member are automatically assigned to their branch. Products added by the owner are assigned to whichever branch is currently selected in the branch picker.

To move stock between branches, use the stock transfer system. A transfer deducts stock from the source branch immediately and marks it as in transit. The receiving branch then confirms receipt, which adds the stock to their inventory.

If a transfer is cancelled, the stock is returned to the source branch automatically. You can view all transfers — pending, in transit, received, and cancelled — from the API.

The Ask page automatically aggregates data from all your branches. When you ask 'how was yesterday?', the AI shows consolidated revenue, then breaks it down per branch.

Business Pulse also reads from all branches — stockout warnings, margin alerts, and sales anomalies are detected per branch and reported together. You get one unified view of your entire business.