Adding and Managing POS Staff Members

Adding individual staff accounts means every transaction is tagged with the person who processed it. This unlocks staff performance reporting, shift-level revenue breakdowns, and accountability if a transaction needs to be investigated later.

Staff members log in with their own phone number or email plus a PIN — they never see your main AskBiz dashboard, billing details, or connected data sources. They only see the POS sale screen and, optionally, basic stats for their own shift.

From the Staff tab in your POS dashboard, tap Add Staff. Enter the person's name, a phone number or email, their role, and a PIN (4–6 digits) — they'll use this PIN at pos.askbiz.co to log in. There's no invite email to wait for; the account is ready as soon as you save it.

AskBiz POS has several staff roles, the core three being:

• Cashier — can process sales and view their own shift stats
• Supervisor — everything a Cashier can do, plus view daily store stats. (Refunds and amendments are Manager/Owner-only — see Processing Full and Partial Refunds.)
• Manager — everything a Supervisor can do, plus add or remove products, adjust inventory, process refunds, and export data

Only the account owner and Managers can add or remove staff or change roles.

To remove a staff member, go to the Staff tab, find their name, and tap Deactivate. Their login stops working immediately, but their historical sales data remains in your reports for audit purposes.