Restocking Products and Updating Quantities
Record stock deliveries, adjust quantities, set low-stock alerts, and keep your POS inventory accurate so you never oversell or miss a restock.
Recording a stock delivery#
When new stock arrives, go to /pos/inventory → Restock. Select the products you received, enter the quantity for each, and optionally record the supplier name and delivery reference. Tap Confirm Restock and the quantities are added to your current stock levels immediately.
You can restock multiple products in a single batch. Each restock event is logged with a timestamp and the staff member who recorded it, creating a full audit trail.
Manual stock adjustments#
Sometimes stock levels drift — breakage, theft, miscounts, or samples given away. To correct this, open a product in /pos/inventory, tap Adjust Stock, and enter the new quantity or the adjustment amount (e.g. -3 for three units removed).
AskBiz asks for an adjustment reason: Breakage, Theft/shrinkage, Recount, Sample/giveaway, Other. These reasons appear in your inventory reports and help you identify patterns — if shrinkage is consistently high for a product category, that is worth investigating.
Setting low-stock alerts#
For each product with stock tracking enabled, you can set a reorder point. When the quantity drops to or below this number, AskBiz sends you an alert via your Daily Brief and (optionally) by email or push notification.
To configure: open the product, tap Stock Settings, and set the reorder point. A good starting rule is to set it at two weeks of average sales. AskBiz can suggest a reorder point for you based on your recent sales velocity — tap Suggest to see the recommendation.
Stock counts and reconciliation#
Periodically, you should do a full stock count to ensure your system matches reality. Go to /pos/inventory → Stock Count and tap Start Count. AskBiz generates a count sheet you can work through — scan each product or enter the counted quantity.
When you submit the count, AskBiz compares your counted figures with expected figures and highlights discrepancies. You can accept all adjustments in one tap or review them individually. Stock count history is saved so you can track accuracy over time.
Frequently Asked Questions
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